Privacy Policy

Synergy SEO (“Synergy” or “we”) respects your privacy and is committed to protecting it through our compliance with this statement. This Privacy Policy or Statement (“Statement”) describes the types of Personal Information, as defined below, we may collect from you or that you may provide when you visit our websites, including www.synergyseo.agency, whether through a computer or on a mobile device. This Statement is intended to be read by and pertains to the processing of Personal Information provided by Synergy’s customers and users of synergyseo.com (“you” or “your”).

This Statement is also a notice to California residents, to comply with the California Consumer Privacy Act of 2020 (CCPA) and any terms defined in the CCPA have the same meaning when used in this notice. Under such regulation, Synergy is at all times acting in its capacity as a Service Provider — processing information on behalf of its customers and website visitors in a business-to-business setting.

Please read this Statement carefully to understand our policies and practices regarding your Personal Information and how we will treat it. When you visit synergyseo.com, you consent to our collection and use of information about individuals as described below.

If you do not agree with our policies and practices, your choice is not to visit synergyseo.com. This Statement may change from time to time. Your continued use of the Synergy Solution(s) after we make changes is deemed to be acceptance of those changes, so please check the Statement periodically for updates.

If you have any questions about this Privacy Policy or how we manage the information that you provide us, please email us at privacy@synergyseo.agency or write to us at Synergy SEO, 604-3810 Saint-Antoine West, Montreal, QC, H4C 1B4, Canada.

COLLECTION

This Statement applies to Personal Information we collect:

On synergyseo.agency whether on a computer or a mobile device; In email, text, and other electronic messages between you and Synergy SEO. and

Where such collected information identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or device (collectively “Personal Information“). Personal Information has different meanings depending upon which regulation is applicable to it. Synergy has taken a comprehensive approach and individuals can also rely on the applicable regulatory definition of personal information when interpreting this Statement.

Personal Information does not include:

Publicly available information from government records; Information received from the business relationship which has been de-identified or aggregated; De-identified information is information that on its own, or together with a subset of data, cannot reasonably identify, relate to, describe, be capable of being associated with, or be linked, directly or indirectly, to a particular person. Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and any comparable state regulation (as applicable); or Personal Information covered by the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA), the Driver’s Privacy Protection Acts of 1994, or any comparable state regulations (as applicable).

In particular, Synergy has collected and processed the following categories of Personal Information from its visitors and potential prospects through the methods described above within the last twelve (12) months.

Category: Examples (not intended to be exhaustive) Identifiers, including Personal Information listed in customer records statutes: Real name; postal address; email address; telephone number; Internet Protocol address; device identifiers; employment, including current and historical; other device identifiers including the operating system, browser type, network information; or other similar identifiers.

Internet activity: Interaction and behavior tracking on site, use of cookies based on site behavior.

Geolocation data: Physical location of users, generally and specifically.

Synergy obtains the categories of Personal Information listed above from the following categories of sources:

Directly from you: Personal Information that you input into synergyseo.com forms. Indirectly from you: For example, from observing User actions on synergyseo.com. Records and copies of your correspondence (including email addresses), if you contact us through email correspondence. Third-party sources: Name, company, title, email address, phone number and other PI from sources such as Zoom.info and Discover.org for customized marketing activities.

The technologies we use for data collection may include:

Cookies (or application cookies). A cookie is a small file placed on the browser of your computer or smartphone. You may refuse to accept browser or mobile cookies by activating the appropriate setting on your browser or smartphone. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to synergyseo.com. Tools that use cookies for data collection: Google Analytics, AdRoll, Marketo, Pardot and Hubspot collect data from every visitor that visits the website.

USE OF YOUR PERSONAL INFORMATION

(1) How We Use Your Personal Information

We use your Personal Information to better understand website behavior, marketing campaign performance, and to improve marketing customization and targeting. When you visit our site, Synergy may use cookies containing information (such as a unique user ID) used to track your usage of our site, and may be used to send you personalized content or offers. Synergy also utilizes basic cookies to enable caching of our content in your browser to help accelerate page loading performance. You can disable cookie storage via your browser’s content settings.

Synergy does not disclose, share or sell your Personal Information to third-party businesses. However, we may be compelled to disclose certain information by law, regulation, or court order.

(2) Sharing Your Personal Information

We share your Personal Information with Service Providers to monitor and analyze the use of our Service, to contact you.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

(3) To Whom Your Personal Information Is Disclosed

Synergy discloses Personal Information to the following categories of third parties:

Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may share Personal Information with service providers, including but not limited to, data storage and database hosting services, assist in the transmission of data, distribute emails, research and analytics, managing brand and product promotions, and administering certain services and features.

For business transfers: We may share or transfer your Personal Information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

SYNERGY’S ACCESS, DELETION AND DO NOT SELL RIGHTS

Access to Specific Information and Data Portability Rights

You have the right to request that Synergy discloses certain information to you about our collection and use of your Personal Information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

The categories of Personal Information we collected about you. The categories of sources for the Personal Information we collected about you. Our business or commercial purpose for collecting or selling that Personal Information. The categories of third parties with whom we share that Personal Information. The specific pieces of Personal Information we collected about you (also called a data portability request). Deletion Request Rights

You have the right to request that Synergy deletes any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies.

SYNERGY’S RIGHT TO DENY REQUESTS

Synergy may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities. Debug products to identify and repair errors that impair existing intended functionality. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.). Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us. Comply with a legal obligation. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Do Not Sell My Personal Information

Under the CCPA, you have the right to opt-out of the sale of your personal information to third parties. To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by contacting us at privacy@synergyseo.agency.

DATA SECURITY

We take precautions, including administrative, technical, and physical measures, to safeguard your Personal Information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

We use SSL encryption on a number of our pages to protect sensitive information. This is typically indicated by a padlock symbol in your web browser and by a change in the address of the web page you are visiting (from http:// to https://).

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

CONTACT INFORMATION

To ask questions or comment about this privacy policy and our privacy practices, contact us at: privacy@synergyseo.agency.

CHANGES TO OUR PRIVACY STATEMENT

Synergy SEO reserves the right to amend this Statement at our discretion and at any time. When we make changes to this Statement, we will post the updated Statement on the Website and update the Statement’s effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.